What do I do if I need a refill on a medication?
We ask that you be responsible for anticipating the need for medicine refills. Requests may take up to 48 hours to process after we receive the message. You can request a refill by leaving a voice message on our secure telephone system on our main line 678-225-5540, option 3.
All medication refills phoned in after 4:00 p.m. on weekdays and after 12:00 p.m. on Saturdays will be handled the next business day by our office.
Please remember to leave the following information clearly in your voicemail message:
- Your full name
- Your date of birth
- A valid contact telephone number
- Medication name
- The name and the exact location of your pharmacy - zip code, telephone number, etc. will be useful
We send all our medication requests through our secure electronic prescription system.
Please allow at least 1 hour after we have sent your prescription for the pharmacist to get it ready for you, at all times.